Frequently Asked Questions
Everything you need to know about your VULCAN Fitness gear and orders.
What is the standard shipping time for heavy equipment?
Orders for large items like power racks and weight plates typically ship via freight within 2-3 business days. Delivery usually takes 5-10 business days depending on your location.
Do you offer a warranty on VULCAN strength equipment?
Yes, we offer a lifetime warranty on structural frames for racks and benches, and a 1-year warranty on moving parts and upholstery against manufacturing defects.
Can I return an item if it doesn't fit my gym space?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that customers are responsible for return shipping costs on heavy items.
Are your weight plates compatible with standard Olympic bars?
Absolutely. All VULCAN bumper plates and cast iron plates feature a 50mm center hole designed to fit any standard Olympic-sized barbell.
Do you provide assembly services for home gyms?
While our equipment is designed for easy DIY assembly with included manuals, we can recommend third-party professional installers in most major metropolitan areas.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm so you can build your gym now and pay later.